http://www.itsm-wissen.de/ 2011-07-06T08:38:31+00:00 weekly 1.0 http://www.itsm-wissen.de/service-level-agreements-als-teil-des-service-level-managements/ 2011-06-22T07:38:16+00:00 weekly 0.8 http://www.itsm-wissen.de/it-service-continuity-management/ 2011-06-22T07:37:34+00:00 weekly 0.8 http://www.itsm-wissen.de/configuartion-management-database-zur-verwaltung-von-it-services/ 2011-06-17T16:34:34+00:00 weekly 0.8 http://www.itsm-wissen.de/helpdesk/ 2011-05-19T10:50:44+00:00 weekly 0.8 http://www.itsm-wissen.de/itil-servicelebenszyklus-teil-1-uberblick/ 2011-05-19T10:50:10+00:00 weekly 0.8 http://www.itsm-wissen.de/it-servicemanagement-und-cloud-computing/ 2011-05-19T10:49:32+00:00 weekly 0.8 http://www.itsm-wissen.de/cobit-control-objectives-for-information-and-related-technology/ 2011-05-18T12:31:10+00:00 weekly 0.8 http://www.itsm-wissen.de/impressum/ 2011-05-13T10:44:08+00:00 weekly 0.4 http://www.itsm-wissen.de/itsm/ 2011-05-13T10:35:53+00:00 weekly 0.8 http://www.itsm-wissen.de/glossar/ 2011-05-13T09:53:13+00:00 weekly 0.4 http://www.itsm-wissen.de/projektmanagement-mit-prince2-fur-itil/ 2011-05-12T12:18:58+00:00 weekly 0.8 http://www.itsm-wissen.de/itil/ 2011-05-12T04:50:03+00:00 weekly 0.8 http://www.itsm-wissen.de/iso-20000-in-beziehung-zu-itil/ 2011-05-12T04:49:37+00:00 weekly 0.8